2005-09-09: 13:30 UTC     Scheduled Maintenance Saturday, Sep 10

Between 0300 and 0400 EDT, 0700 and 0800 UTC, our colocation provider will be upgrading their core routers to Cisco layer 3 switching technology. There will be a few short periods during this time when some customers may not be able to reach our servers.

2005-08-27: 03:40 UTC     Data center power outage

The datacenter where our racks are located lost power to the first floor around 2230 EST (0330 UTC) taking out most carriers in the center. Power was restored to the first floor around 2300 EST (0400 UTC).

An update will be posted when we know more about what caused the power outage and what steps will be taken to prevent future occurances.


2005-08-17: 22:10 UTC     Scheduled Maintenance Thursday, Aug 18

Between 0100 and 0130 EDT, 0500 and 0530 UTC, our colocation provider will be testing failover to backup circuits. There will be a few periods of routing instability during this period. We do apologize for the inconvience this will cause for some customers.

2005-08-06: 16:40 UTC     Scheduled Maintenance Sunday, Aug 7

Between 0100 and 0200 EDT, 0500 and 0600 UTC, our colocation provider will be upgrading line cards in one of the border routers. We do apologize for the inconvience this will cause for some customers.

2005-07-21: 04:00 UTC     Scheduled Maintenance Friday, July 22

Between 0030 and 0045 EDT, 0430 and 0445 UTC, our colocation provider will be upgrading line cards in one of the border routers. There will be two periods of brief routing instability while routing is moved from and back to the router being upgraded.

2005-07-02: 14:13 UTC     Scheduled Maintenance Sunday, July 3

Between 1200 and 1230 EDT, 1600 and 1630 UTC, we will be updating the software on the backend IMAP servers in preparation for supporting near real-time replication of IMAP events to the backup IMAP servers.

This update requires restarting the IMAP servers. IMAP and POP3 access will not be available during the update. This update is expected take between 5 and 15 minutes.


2005-06-12: 17:03 UTC     Alternate IMAP Namespace

Accounts created after 1500 EDT (1900 UTC) today will use an alternate IMAP namespace. In this alternate namespace IMAP clients will see the INBOX folder on the same level as other top level folders. This change will better support IMAP clients that make invalid assumptions about the IMAP folder hierarchy.

The namespace can be changed per mailbox in the Manager.


2005-05-21: 14:46 UTC     Forwarding to AOL

Effective May 21, 2005, mail that is forwarded to AOL accounts that scores as spam will be silently discarded. This change is necessary to insure that legitimate non-spam mail can continue to be forwarded to AOL accounts by our customers.

Before you push that AOL 'Report Spam' button, please check the message headers to see if the spam was sent directly to your AOL account or forwarded from your domain. Some threshold of spam reports from our IP addresses will result in AOL blocking all mail from those IP addresses.