2018-03-13: 20:27 UTC     Bayes scoring and white-list

For those on the one server that was affected, your Bayes scoring and white-list scoring are now restored.

2018-03-13: 18:03 UTC     Mail flowing

No mail lost, mail is being delivered. Those of you that were on the affected server are receiving mail without bayes message scoring and white list scoring.

2018-03-13: 17:23 UTC     1 Server having difficulty

We are working on it. Will keep you updated.

2018-03-01: 19:30 UTC     New *.mxes.net certificate

New *.mxes.net certifcate from the Comodo CA

MD5 Fingerprint

SHA1 Fingerprint

SHA256 Fingerprint

Servers using this certificate will be updated by 2018-03-03 00:00:00 UTC

2018-02-24: 17:25 UTC     New *.mxes.net certificate


MD5 Fingerprint

SHA1 Fingerprint

SHA256 Fingerprint

Servers using this certificate will be updated by 2018-02-25 00:00:00 UTC

2017-05-23: 12:57 UTC     Service Outage 2017-05-23

Tuffmail is experiencing a significant equipment failure that will affect most services. Webmail and the Account Manager services are offline. Other services may be offline.

We are working to resolve this issue and will post updates.


Most services have been restored.
Users attempting to send email would have received authentication failures to smtp.mxes.net for a period of about an hour.


The situation has been fully resolved. If you were unable to successfully reset your mailbox password earlier in the day, please try again.

2017-05-09: 07:41 UTC     New *.mxes.net certificate


MD5 Fingerprint:

SHA1 Fingerprint:

SHA256 Fingerprint:

2016-12-21: 08:03 UTC     Account Manager and Some Webmail Down

A critical system failure has taken the Account Manager offline, and some webmail services (such as the mobile web clients) are also affected.

ETA for a fix is 12 hours.

2016-10-06: 20:01 UTC     Hurricane Matthew

Hurricane Matthew, currently a Category 4 hurricane, is approaching Miami which is where our primary server operation is located. Our data center is designed to handle Category 5 hurricanes, however there remains a risk of a service outage depending on the damage to the city caused by the storm. Please check here for updates.

UPDATE 2016-10-06 23:32 UTC

The storm has passed Miami without incident.

2016-10-05: 08:50 UTC     Email delays for some customers

A hardware problem with one of our mail clusters caused email delivery to be delayed for up to 45 minutes for some of our customers. The affected period is 2016-10-05 08:00 UTC to 2016-10-05 09:00 UTC (04:00 EDT to 05:00 EDT).

2016-04-09: 18:16 UTC     New *.mxes.net certificate


MD5 Fingerprint:

SHA1 Fingerprint:

SHA256 Fingerprint:

2016-04-09: 15:17 UTC     *.mxes.net certificate problem

Please bear with us as we work to resolve a certificate security issue that may be causing "invalid certificate" warnings when trying to receive or send email. ETA for a fix is about two hours as of this message. Note that incoming email is not affected.

In the meantime, you can use https://webmail.tuffmail.net/ to access your email via webmail.

You may also accept the old certificate and continue to connect to the server as per normal if your client software is reporting this certificate fingerprint:

UPDATE 2016-04-09 1:30 EDT (17:30 UTC)
Problem has been resolved.

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