2005-10-25: 10:30 UTC
Office telephone outage
Update Oct 31, 2005: Telephone service was restored this past weekend.
We had dialtone and working lines yesterday but this morning
nothing. Problem is most likely due to batteries failing in
one of the BellSouth fiber huts. We have no estimate to when
telephone service will be restored.
2005-10-24: 17:30 UTC
Desktop client access
Late this morning a problem with the IMAP and POP multiplexors
caused some connections to timeout. Webmail and SMTP services
were not affected. The exact time and duration of this problem
is lost in the blur of the day resulting from dealing with
hurricane Wilma last night and this morning. The duration was
most likely less than 90 minutes.
2005-10-15: 14:00 UTC
Real time reports
Real-time reporting of messages rejected by the MX servers,
messages infected with viruses that were discarded, and messages
delivered to mailboxes was added to the Account Manager last
week in an expanded beta test. Real-time reporting is available
for hosted email accounts and for will be for MX relay customers
later this month.
The last known bug was fixed today and with that fix the delivery
reports now include messages accepted for forwarding to external
accounts as well as messages that will be delivered to mailboxes.
Fixing this bug required deleting all delivery data prior to
1400 EDT, 1800 UTC, today.
Because of the huge number of unknown address rejections due to
backscatter from addresses forged by spammers and viruses, the
reject reports include only a count of those messages.