2008-04-22: 00:42 UTC
Ignore email titled 'March invoice'
Some customers were sent an invoice notice for resellers by mistake.
Please ignore that message if you are not a reseller.
2008-04-15: 04:42 UTC
Several machines down
IMAP servers ms1.mxes.net and ms6.mxes.net have been switched to their replicas.
The incoming mail queues are draining. No mail will be lost.
Several IMAP servers are unreachable. We suspect a power problem. Services are being
switched to repliacs.
2008-04-01: 15:47 UTC
Mail delay
ClamAV died on one MX server and our monitoring system failed to detect
that due to a configuration error. A good amount of mail is queued and the
queue is draining.
This weekend we will force a failure on all systems to double check the
monitoring system. Its running on a new server with new software.
Sorry for the mail delay.
2008-03-15: 00:00 UTC
New status site
This is the new status site software running on a server at
johncompanies.com. This software allows us to update this site more easily and the RSS
feed will stay in sync.
2008-02-26: 17:30 UTC
Wide area power outage
Postmortem: The nuke plant failure was widely reported by the mainstream media
and there is nothing to add to those reports.
The reason our power was affected was that one battery in the battery bank
for the third floor UPS failed before the generator could come up to speed.
The entire battery bank has been replaced.
Update: LDAP server and SMTP servers are up.
Update: All IMAP servers and IMAP/POP3 muxes are up.
Update: Imap servers ms1.mxes.net and ms3.mxes.net are up.
Working to determine the extent of the problem. Most services are down.
2008-01-20: 20:12 UTC
Rebooting 3 IMAP servers
Between 18:00 and 20:00 EST (UTC -0500) ms1.mxes.net, ms5.mxes.net,
and ms6.mxes.net will be rebooted to change a kernel parameter.
These are the scheduled reboot times.
ms1.mxes.net 18:00 - Back up and accepting logins at 18:04
ms5.mxes.net 18:45 - Back up and accepting logins at 18:48
ms6.mxes.net 19:30 - Back up and accepting logins at 19:33
Downtime for each server will be 3 to 5 minutes. Expect IMAP
and POP3 connection failures during this maintenance period.
New mail will be queued. No mail will be lost.
We apologize for this service interruption.
2008-01-12: 04:00 UTC
Unresponsive server
At 21:35 EST (UTC -5) IMAP server ms1.mxes.net became unresponsive requiring a switch to
its replica. The switch was complete and IMAP/POP3 access restored by 22:00 EST. All queued
mail was delivered by 2300 EST. No mail was lost.
We apologize for this service interruption.
2008-01-01: 15:20 UTC
HP/Compaq Server Migration
Several months back we decided that all new machines would be
HP/Compaq and most existing machines would be upgraded to
HP/Compaq machines. Today we will switch customers that have
accounts on ms1.mxes.net to its replica that has already been
upgraded to HP/Compaq. Later in the week or next weekend we
will switch to the new HP/Compaq primary.
The switch will take about 60 seconds and during that time
customers on ms1.mxes.net will not be able to connect to the
IMAP or POP3 server. No mail will be lost.
And last but not least, Happy New Year!
